Head Digital Experience - Amanda Dennett
Ms Amanda Dennett was appointed as the Head of Digital Experience in October 2017. She has 13 years' experience in digital strategy, rich media production and media issues management for government. Previously, Ms Dennett was Director of Digital Media at the Australian Government Department of Human Services, where she implemented social media customer service as a core way for the public to access health and welfare information and services. She was awarded the Australia Day Achievement Medallion in 2009, and again in 2016, for customer service and social media advocacy.
Ms Dennett has a Bachelor of Communication (Journalism) and a Graduate Certificate Professional Writing (Editing) from the University of Canberra, as well as a Bachelor of Research (Honours) from Swinburne University of Technology. She is currently completing a Master of Research at Swinburne University of Technology, investigating how public sector agencies are using social media to engage with citizens.
Ms Dennett has a keen interest in modern history, and worked as an Information Assistant at the Australian War Memorial during her undergraduate studies.